Online Policies
Addiction
414 East Paces Ferry Road
Atlanta, Georgia 30305
(678) 927-9383
Returns & Exchanges
We will gladly accept your returns of regular price merchandise for a store credit, exchange or full refund if we receive the merchandise within 14 days of purchase. All merchandise needs to have the original tags attached, be in the same condition you received it and shoes need to be returned in the original box, and unworn. SALE can only be returned for a store credit or exchanged within 14 days of purchase.
Please address your returns to:
Addiction, Returns Department
414 East Paces Ferry Road
Atlanta, Georgia 30305
Shipping & Handling
We will ship all orders via UPS or Federal Express ground service. You have the option to choose 2nd, 3rd, or next day delivery at an additional charge. Please call or add in the comment box your wish to ship, if you would like your purchase to be shipped in a manner other than UPS Ground.
Sales Tax
Georgia deliveries are subject to 8% tax.
Privacy Policy
We neither sell nor share your information with outside companies or third parties.
When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.
We encourage you to sign-up for our e-mailing list. When you make a purchase, the e-mail address you provide will be used for our e-mailing list unless you elect not to be on our e-mailing list. We use the list to provide you with advance notice of store sales, new merchandise, and other store-related events. You can add or remove your name from our list at any time.
Online Security
Protecting your information is our highest priority. We have developed several safeguards to keep your information confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL) technology to ensure your information is protected. To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates SSL is active.
Shopping Online
Payment Method. We only honor credit cards issued by US banks.
Merchandise Availability. Merchandise is subject to availability. All items purchased on our web site are pulled from our store. We apologize if an item is sold out and still listed on our web site as available. You will not be charged for any items that are not available.
Purchase Process.
To add an item to your order, simply click the “Add to Bag” button next to it. (Items you put in your Shopping Bag will not be bought by you until you have completed the checkout process.)
To remove an item from your bag, simply click the remove link next to the item you wish to discard.
To view what is in your Shopping Bag at any time, click the "Shopping Bag" link in the page header.
To purchase what you've selected, click on "Checkout". Follow the steps to purchase your items.
Once we have confirmed your order, [an email will be sent to you with your order number]. If we have any questions regarding your order, we will send you an email.
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